Shop the new QuietComfort headphones and earbuds

Add to your order

  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it.
  • Quick, easy, and frustration-free claims.
Cover this product:
2-Year Protection Plan $73.99
Cover all of your eligible devices:
Complete Protect: One plan covers all eligible past and future purchases $16.99/month

Add to your order

  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it.
  • Quick, easy, and frustration-free claims.
Cover this product:
$276.00
FREE delivery Saturday, July 19
Ships from: WirelessSource
Sold by: WirelessSource
FREE Returns
FREE delivery Saturday, July 19. Details
Or fastest delivery Tomorrow, July 18. Order within 12 hrs 32 mins. Details
Only 19 left in stock - order soon.
Ships from
WirelessSource
WirelessSource
Ships from
WirelessSource
Returns
90-day refund/replacement
90-day refund/replacement
This item can be returned in its original condition for a full refund or replacement within 90 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
Read full return policy
Payment
Secure transaction
Your transaction is secure
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Include
Add a Protection Plan:
Sorry, your monthly warranty plan was removed because these plans are currently only available for single-item orders.
Add to your order

2 Year Mobile Phone Accident Protection Plan

from Asurion, LLC
(2024)
  • Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it. A service fee will apply. $29 to repair or $49 to replace your phone.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Learn more

Complete Protect: One plan covers all eligible past and future purchases on Amazon

from Asurion, LLC
(3956)
  • EXTENSIVE COVERAGE: Protection for all your eligible products purchased from Amazon. (Note: Products used commercially or for a business are excluded)
  • EXCEPTIONAL PROTECTION: Including malfunctions and failures, plus drops or spills for eligible portable items.
  • PAST & FUTURE PURCHASES COVERED: You're protected on eligible items purchased within the last year and new purchases going forward, including this purchase — starting 30 days after enrollment.
  • QUICK & EASY CLAIMS: File a claim in minutes at Asurion.com/amazon. We'll repair, replace, or reimburse you up to the purchase price (excluding tax).
  • NO HIDDEN FEES. You’re covered for up to $5,000 in total claims per 12-month period. Cancel anytime – your plan renews monthly until canceled. (Coupons applied at checkout do not renew monthly.)
Learn more
FREE Returns
FREE delivery July 22 - 25. Details
Only 19 left in stock - order soon.
Ships from
Verizon Pre-Owned
Verizon Pre-Owned
Ships from
Verizon Pre-Owned
Returns
90-day refund/replacement
90-day refund/replacement
This item can be returned in its original condition for a full refund or replacement within 90 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
Read full return policy
Payment
Secure transaction
Your transaction is secure
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Include
Add a Protection Plan:
Sorry, your monthly warranty plan was removed because these plans are currently only available for single-item orders.
Add to your order

2 Year Mobile Phone Accident Protection Plan

from Asurion, LLC
(2024)
  • Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it. A service fee will apply. $29 to repair or $49 to replace your phone.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Learn more

Complete Protect: One plan covers all eligible past and future purchases on Amazon

from Asurion, LLC
(3956)
  • EXTENSIVE COVERAGE: Protection for all your eligible products purchased from Amazon. (Note: Products used commercially or for a business are excluded)
  • EXCEPTIONAL PROTECTION: Including malfunctions and failures, plus drops or spills for eligible portable items.
  • PAST & FUTURE PURCHASES COVERED: You're protected on eligible items purchased within the last year and new purchases going forward, including this purchase — starting 30 days after enrollment.
  • QUICK & EASY CLAIMS: File a claim in minutes at Asurion.com/amazon. We'll repair, replace, or reimburse you up to the purchase price (excluding tax).
  • NO HIDDEN FEES. You’re covered for up to $5,000 in total claims per 12-month period. Cancel anytime – your plan renews monthly until canceled. (Coupons applied at checkout do not renew monthly.)
Learn more

Apple iPhone 12 Pro 5G, US Version, 128GB, Graphite - Unlocked (Renewed)

4.1 out of 5 stars 12,406 ratings
List Price: $319.00 Details
Price: $276.00 FREE Returns
You Save: $43.00 (13%)
Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.
Size: 128GB
Color: Graphite
Service Provider: Unlocked
Product grade: Renewed
{"desktop_buybox_group_1":[{"displayPrice":"$276.00","priceAmount":276.00,"currencySymbol":"$","integerValue":"276","decimalSeparator":".","fractionalValue":"00","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"Eo9v18gShFKOFw4Bj1BLK9dm1gC3wRsOd2pVHFQl9%2FMia3YXloL6nrfVqBM833lJbf36kLQWWuGJabrRXBp3R2WQgE8FLxKeDFP55R07YeHBiB93l92Wbucr47lcKZOD7tXGSe6F1ECtm%2B063iJWCWF9251rUzL8ktmt1x71XJV7VDgBzYJEMZx3SleehjZR","locale":"en-US","buyingOptionType":"RENEWED_TIER_2","aapiBuyingOptionIndex":0}, {"displayPrice":"$250.86","priceAmount":250.86,"currencySymbol":"$","integerValue":"250","decimalSeparator":".","fractionalValue":"86","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"Eo9v18gShFKOFw4Bj1BLK9dm1gC3wRsOcnaJcPaqVZnEqZh3Nd%2BMhNa%2FVGB%2BOuc3pALw%2FiQC9xtCvDwn3zG%2FQ72bjpirepiipQZtgYri%2Fy50Z336aTXBXyN0uEUbvcN8btaDtAnCgACbfbFNHukQVXrqVmsMkDKtSQ3jaDvzxr7HORcX3J71WllLU7EupqQk","locale":"en-US","buyingOptionType":"RENEWED_TIER_3","aapiBuyingOptionIndex":1}]}

Purchase options and add-ons

Trade-in and save
Save up to $725.00 on your new device...
Save up to $725.00 on your new device with Amazon.com Gift Card credit when you trade in your old device
Brand Apple
Operating System iOS 14
Ram Memory Installed Size 6 GB
CPU Model Others
CPU Speed 1398 MHz
Memory Storage Capacity 128 GB
Screen Size 6.1 Inches
Resolution 2532 x 1170
Refresh Rate 60 Hz
Model Name iPhone 12 Pro

About this item

  • Fully unlocked and compatible with any carrier of choice (e.g. AT&T, T-Mobile, Sprint, Verizon, US-Cellular, Cricket, Metro, etc.).
  • Inspected and guaranteed to have minimal cosmetic damage, which is not noticeable when the device is held at arm's length.
  • Successfully passed a full diagnostic test which ensures like-new functionality and removal of any prior-user personal information.
  • The device does not come with headphones or a SIM card. It does include a charging cable that may be generic.
  • Tested for battery health and guaranteed to have a minimum battery capacity of 80%.
› See more product details

Frequently bought together

Apple iPhone 12 Pro 5G, US Version, 128GB, Graphite - Unlocked (Renewed)
This item: Apple iPhone 12 Pro 5G, US Version, 128GB, Graphite - Unlocked (Renewed)
$274.00
Only 1 left in stock - order soon.
Ships from and sold by D'Tech Mobile.
+
Ailun Screen Protector for iPhone 12 / iPhone 12 Pro 2020 6.1 Inch 3 Pack Case Friendly Tempered Glass
$5.98 ($1.99/count)
Get it as soon as Tuesday, Jul 22
In Stock
Sold by Ailun Authorized and ships from Amazon Fulfillment.
+
SUPFINE Magnetic for iPhone 12 Case/iPhone 12 Pro Case (Compatible with MagSafe)(Military Grade Drop Protection) Slim Translu
$9.99
Get it as soon as Tuesday, Jul 22
In Stock
Sold by SUPFINE-US and ships from Amazon Fulfillment.
Total price: $00
To see our price, add these items to your cart.
Details
Added to Cart
Some of these items ship sooner than the others.
Show details Hide details
Choose items to buy together.

WARNING:

CHOKING HAZARD -- Small parts. Not for children under 3 yrs.

Top Brand: Amazon Renewed

Highly Rated
100K+ customers rate items from this brand highly
Trending
100K+ orders for this brand in past 3 months
Low Returns
Customers usually keep items from this brand

Compare with similar items

This Item
Apple iPhone 12 Pro 5G, US Version, 128GB, Graphite - Unlocked (Renewed)
Apple iPhone 12 Pro 5G, US Version, 128GB, Graphite - Unlocked (Renewed)
Recommendations
Apple iPhone 13 Pro, 128GB, Graphite - Unlocked (Renewed)
Apple iPhone 13 Pro, 128GB, Graphite - Unlocked (Renewed)
 
Apple iPhone 13 Pro Max, 128GB, Graphite - Unlocked (Renewed)
Apple iPhone 13 Pro Max, 128GB, Graphite - Unlocked (Renewed)
 
Apple iPhone 12 Pro Max 5G, US Version, 128GB, Graphite - Unlocked (Renewed)
Apple iPhone 12 Pro Max 5G, US Version, 128GB, Graphite - Unlocked (Renewed)
 
Apple iPhone 12 Pro, 128GB, Graphite - Unlocked (Renewed Premium)
Apple iPhone 12 Pro, 128GB, Graphite - Unlocked (Renewed Premium)
 
Apple iPhone 13, 128GB, Blue - Unlocked (Renewed)
Apple iPhone 13, 128GB, Blue - Unlocked (Renewed)
Details
Added to Cart
spCSRF_Treatment
Details
Added to Cart
spCSRF_Treatment
Details
Added to Cart
spCSRF_Treatment
Details
Added to Cart
spCSRF_Treatment
Details
Added to Cart
spCSRF_Treatment
Details
Added to Cart
spCSRF_Treatment
Price-14% $274.00
List Price: $319.00		-9% $397.78
List Price: $439.00		$494.99$379.00$344.99$329.00
Delivery
—
—
Get it as soon as Tomorrow, Jul 18
Get it Jul 22 - 23
Get it as soon as Tomorrow, Jul 18
—
Customer Ratings
4.14.1 out of 5 stars12,406
4.04.0 out of 5 stars7,052
4.14.1 out of 5 stars8,808
4.14.1 out of 5 stars7,633
4.14.1 out of 5 stars12,406
4.04.0 out of 5 stars17,984
Sold By
display size
memory capacity
model name
operating system
connectivity tech
display type
service provider
battery average life
cpu manufacturer
input interface
water resistance

Product information

Product Dimensions 5.78 x 2.81 x 0.29 inches
Item Weight 6.6 ounces
ASIN B08PNP5YGV
Item model number A2406
Batteries 1 Lithium Ion batteries required. (included)
Customer Reviews
4.1 out of 5 stars 12,406 ratings

4.1 out of 5 stars
Best Sellers Rank
OS iOS 14
RAM 128 GB
Wireless communication technologies Cellular
Connectivity technologies Bluetooth
Other display features Wireless
Human Interface Input Touchscreen
Scanner Resolution 2532 x 1170
Form Factor Slate
Color Graphite
Battery Power Rating 2815 Milliampere Hour (mAh)
Whats in the box USB Cable
Manufacturer Apple Computer
Date First Available December 3, 2020
Memory Storage Capacity 128 GB
Standing screen display size 6.1 Inches
Ram Memory Installed Size 6 GB
Weight 0.41 Pounds

Feedback

Apple iPhone 12 Pro 5G, US Version, 128GB, Graphite - Unlocked (Renewed)

Found a lower price? Let us know. Although we can't match every price reported, we'll use your feedback to ensure that our prices remain competitive.

Where did you see a lower price?
/
/
/
/
Please sign in to provide feedback.

What is Amazon Renewed?

Amazon Renewed is your trusted destination for products that are inspected, tested, and refurbished as necessary to be fully functional.

Quality you can afford

Amazon Renewed products offer an affordable option so you can save on the brands you love.

Products you can trust

All products have been professionally inspected, tested, cleaned, and refurbished as necessary by Amazon-qualified suppliers. Products are not certified by Apple.

Purchases with an impact

Your Amazon Renewed purchase extends the lifetime of this product and reduces electronic waste.

Trusted coverage

Your purchase is eligible for Amazon Renewed coverage in conjunction with Amazon's Return Policy and the A-to-z Guarantee.

What should I expect to receive with my Amazon Renewed purchase?

All Amazon Renewed purchases will come with accessories equivalent to those that shipped in the box when new. These items may not be original but will be compatible and fully functional. Amazon Renewed products will be packaged in either original packaging or in a new and clean cardboard box.

Model Year

2020

In what condition can I expect my Amazon Renewed product to be?

Product will be restored to its original factory settings and will be in one of the following cosmetic conditions Premium, Excellent, Good or Acceptable. Learn more
Shop for smartphones, computers, laptops, tablets, home and kitchen appliances, game consoles, office products, and more. Visit Amazon Renewed

What's in the box

  • USB Cable

    • Product Description

    Apple iPhone 12 Pro 5G, US Version, 128GB, Graphite - Unlocked (Renewed)

    Product guides and documents

    Instructions for Use (IFU) (PDF)
    Troubleshooting Guide (PDF)

    Customer reviews

    4.1 out of 5 stars
    12,406 global ratings

    Review this product

    Share your thoughts with other customers
    Write a customer review

    Customers say

    Customers find the iPhone functions well and appreciate its great condition, noting it looks nearly new and offers good value for money. The battery life and scratch resistance receive mixed reviews - while some report 89% battery health and no scratches, others mention poor battery performance and visible dents. The charger compatibility and sound quality are also mixed aspects, with some customers reporting issues with the charging port not working properly and difficulty hearing through the speakers.

    Select to learn more

    FunctionalityQualityLooks greatValue for moneyBattery lifeScratch resistanceCharger compatibilitySound quality
    977 customers mention "Functionality"743 positive234 negative

    Customers find that the phone works well and is excellent, with one customer specifically praising the camera quality.

    "Great phone, no visible scratches or dings. Battery charges to 100%, very satisfied." Read more

    "Works great, wish the battery would last a little longer but good still the same." Read more

    "...condition as if it were new, no scratches dents or cracks, and it works great had no issues setting things up, if you wanna get a new phone or..." Read more

    "The phone stopped working after a phone update just 2mos later. The Mobile Supply store was a horrible vendor...." Read more

    748 customers mention "Quality"585 positive163 negative

    Customers are satisfied with the phone's quality, noting that it arrives in great condition and looks brand new, with one customer mentioning that the bezel and back glass are unblemished.

    "...The phone arrived in excellent condition, with no noticeable signs of previous use, and the battery life has been impressive...." Read more

    "...The phone came on time, no visible scratches or marks, almost perfect condition, the only thing I noticed was that the battery life was at 88%...." Read more

    "...However, all in all the phone itself is in good condition. Hope this helps!" Read more

    "...I will need to pay for a repair in a tech store. Poor quality." Read more

    265 customers mention "Looks great"251 positive14 negative

    Customers appreciate the phone's appearance, noting that it looks as good as new with a beautiful 12 Pro back and amazing screen.

    "...Will definitely get a new battery, but the phone looks great with no scratches on the back and just the very minor ones..." Read more

    "...Phone is cosmetically perfect, looks like new. Everything works. Battery has 88% capacity, well within promised spec...." Read more

    "This phone is not only beautiful, but is in perfect condition. It came a day earlier than expected." Read more

    "Bought this for my wife. Beautiful phone, arrived in excellent condition and worked flawlessly with one big exception: the battery health was at 80..." Read more

    259 customers mention "Value for money"216 positive43 negative

    Customers find the phone offers good value for money, with one customer specifically mentioning the camera features are worth the price.

    "Value for money: Honestly, I was not expecting much for the 12 pro under 300 dollars...." Read more

    "...Great price but with having to go to Best Buy and pay another $200 for a complete new camera installation...every thing is good now, but just be..." Read more

    "Got it at a good price and working great. the shipping took more than a month, so I took one start out." Read more

    "...this store they even included a charger, in my opinion its a great value, and im very impressed" Read more

    683 customers mention "Battery life"346 positive337 negative

    Customers have mixed experiences with the phone's battery life, with some reporting 85-89% capacity while others find it poor.

    "I loved that it had 100% battery health and looks brand new . It came in a box that said Apple Certified PreOwned ...." Read more

    "The phone comes in great condition. The only problem is the battery life. Be careful the description says the battery life is at least 80%...." Read more

    "...Perfect condition, 100% battery life, plus a new charger and cube. Great buy for the price! Thanks again, I will be back for more!" Read more

    "Bad battery try contact seller never answer or get back to you very disappointed" Read more

    497 customers mention "Scratch resistance"230 positive267 negative

    Customers have mixed experiences with the phone's scratch resistance, with some reporting no issues while others mention visible dents and damage to the screen.

    "Good quality. Does the job. Minor scratches but to be expected." Read more

    "Good working condition and no scratches, battery 60%" Read more

    "Battery was at 85% and a small scratch on the screen deep enough to still be see after a screen protector was added. Everything else worked great." Read more

    "...Battery life was 100% and everything was spotless. No scratches. It’s totally a great value for money you spend...." Read more

    121 customers mention "Charger compatibility"62 positive59 negative

    Customers have mixed experiences with the phone's charger compatibility, with some reporting that it comes with the necessary accessories and functions properly, while others mention issues with the charging port not working properly.

    "it is amazing everything works fine just like a brand new phone! came with a charger and everything easy to set up...." Read more

    "Phone had issues with charger port and will not charge. Contacted customer service and was told to return it for a replacement...." Read more

    "...this phone and it did not come damage or anything, and it does come with a charger and a charging box" Read more

    "Charging port bad in 6 months. Have to charge wirelessly or it is useless now. Won't buy amazon renewed phone again." Read more

    112 customers mention "Sound quality"16 positive96 negative

    Customers report issues with the phone's sound quality, particularly noting that it's hard to hear anything through the speakers and that nobody can hear them during phone calls.

    "...and they did a diagnostic on the phone and determined it had a bad speaker. That's why we are returning the phone...." Read more

    "The volume does not work you can barely hear and now it does not want to connect to the Internet all in all pretty junky phone.." Read more

    "...scratchy and little to no volume - this had missed my attention entirely...." Read more

    "...Everything works fine except i can only talk on the phone if it’s on speaker or hooked up to my headphones!..." Read more

    Excellent Renewed 12pro
    5 out of 5 stars
    Excellent Renewed 12pro
    I loved it brand new ❤️👏🏽💯never expected it to come with 100% battery health am inlove with it ❤️
    Hide
    Thank you for your feedback
    Sorry, there was an error
    Sorry we couldn't load the review

    Top reviews from the United States

    • Kathy Boddy
      5.0 out of 5 stars Upgrade phone
      Reviewed in the United States on July 11, 2025
      Size: 128GBColor: Pacific BlueService Provider: UnlockedProduct grade: RenewedVerified Purchase
      I always liked blue color but I also wanted to upgrade to the pro . The pro is a little faster than the 12 I’m very happy with the 12 pro
      One person found this helpful
      Helpful
       Report
    • Pal Gyomai
      5.0 out of 5 stars Great product.
      Reviewed in the United States on July 14, 2025
      Size: 256GBColor: Pacific BlueService Provider: UnlockedProduct grade: RenewedVerified Purchase
      It works like new. No problems. Thanks to Apple's easy transfer system I had everything on this phone in about 20 minutes. 
      Helpful
       Report
    • Joseph W.
      1.0 out of 5 stars Touch screen intermittent; battery does not hold charge
      Reviewed in the United States on January 16, 2025
      Size: 256GBColor: GraphiteService Provider: UnlockedProduct grade: RenewedVerified Purchase
      Be mindful when purchasing USED products.

      While they go above and beyond in the marketing of the device “factory re-manufactured” and “certified pre-owned” and ETC are all fancy wording for SECOND HAND, and USED.

      That said, with high hopes I purchased this device in May 2024 for my birthday, everything seemed to work fine, even though I noticed that the Maximum Battery Capacity was below 90%. —- Now in late January 2025 roughly only 8 months of use and the MBC has fallen to 77%, which has shown extreme degradation in that it cannot hold a charge.

      In addition, I have noticed that the touch screen is intermittent-Meaning that sometimes it works, and sometimes it does not. Sometimes no have to press multiple times and extremely firm—Note that all softer is up to day on the iOS, as well as the Apps used.

      Also note that I have equipped this phone with a highend sturdy case, which has kept it well protected, although it has not suffered any falls or drops of any kind.

      Additionally, the screen is and has been protected and covered since the day I received the phone and it still intact with NO cracks or scratches —-

      All that said, aside from the disappointment of the battery not being at 99% when received and now not holding a charge through the day even with a mid day recharge, I am surprised that I could not get to at least a full 2 years before minor or even major hardware degradation had set in.

      The question then lies with the company who is selling the phones vs the Apple product itself.

      I can say ALL my Apple iPhone devices have held the test of time and I’ve never had to upgrade due to hardware, but due to obsoletion.

      SO, it is my assessment that the company selling the second hand item needs to do a better job checking the devices before resale, as well as fairly pricing it for its age and prior use.-not to mention changing the battery component if it is below 90%.

      The one, and only good thing I can say was the phone appeared relatively new with little evidence of use meaning just monor scratches on the metal chassis housing, although this goes completely unnoticed as the phone is covered completely with protection.

      The status of the companies integrity is still up for debate, if they can accommodate my request for a replacement to a newer iPhone model, for which I will pay the difference I will then say happy shopping to all customers, if not, I will say be WEARY of buying used, older model iPhone devices by smaller relatively unknown companies.
      Customer image
      Joseph W.
      1.0 out of 5 stars
      Touch screen intermittent; battery does not hold charge

      Reviewed in the United States on January 16, 2025
      Be mindful when purchasing USED products.

      While they go above and beyond in the marketing of the device “factory re-manufactured” and “certified pre-owned” and ETC are all fancy wording for SECOND HAND, and USED.

      That said, with high hopes I purchased this device in May 2024 for my birthday, everything seemed to work fine, even though I noticed that the Maximum Battery Capacity was below 90%. —- Now in late January 2025 roughly only 8 months of use and the MBC has fallen to 77%, which has shown extreme degradation in that it cannot hold a charge.

      In addition, I have noticed that the touch screen is intermittent-Meaning that sometimes it works, and sometimes it does not. Sometimes no have to press multiple times and extremely firm—Note that all softer is up to day on the iOS, as well as the Apps used.

      Also note that I have equipped this phone with a highend sturdy case, which has kept it well protected, although it has not suffered any falls or drops of any kind.

      Additionally, the screen is and has been protected and covered since the day I received the phone and it still intact with NO cracks or scratches —-

      All that said, aside from the disappointment of the battery not being at 99% when received and now not holding a charge through the day even with a mid day recharge, I am surprised that I could not get to at least a full 2 years before minor or even major hardware degradation had set in.

      The question then lies with the company who is selling the phones vs the Apple product itself.

      I can say ALL my Apple iPhone devices have held the test of time and I’ve never had to upgrade due to hardware, but due to obsoletion.

      SO, it is my assessment that the company selling the second hand item needs to do a better job checking the devices before resale, as well as fairly pricing it for its age and prior use.-not to mention changing the battery component if it is below 90%.

      The one, and only good thing I can say was the phone appeared relatively new with little evidence of use meaning just monor scratches on the metal chassis housing, although this goes completely unnoticed as the phone is covered completely with protection.

      The status of the companies integrity is still up for debate, if they can accommodate my request for a replacement to a newer iPhone model, for which I will pay the difference I will then say happy shopping to all customers, if not, I will say be WEARY of buying used, older model iPhone devices by smaller relatively unknown companies.
      Images in this review
      Customer image
      56 people found this helpful
      Helpful
       Report
    • dawjr
      5.0 out of 5 stars Good Value
      Reviewed in the United States on April 18, 2024
      Size: 128GBColor: GraphiteService Provider: AT&TProduct grade: RenewedVerified Purchase
      Buying a used phone can be an anxiety filled experience - you read the reviews and hope that you're one of the happy customers and are lucky enough to get an "as advertised product." You have to take a chance. I did and the phone arrived quickly and with an unexpected charger and cord - generic box and bubble wrap. The phone was listed as in "excellent" and it truly was without a mark, dent or scratch.
      Several hours of backing up, transferring data and sim - now the phone is truly working and picking up where the prior phone handed off to the latest one.
      The challenge of course is you have a new phone - and its always a bit steep for the first few days trying to learn the new hardware/software and audit that the used phone does not have some hidden defect that is going to cost you more time and money. So, I'm happy for a few days and then one evening I discover that the bottom speaker (the top earpiece speaker is actually called the receiver) was not working well. scratchy and little to no volume - this had missed my attention entirely. A panic search online revealed Apple 12 speaker problems and them being repaired by Apple - crap!
      I went to a repair shop the next day, they ran Apple diagnostics on the phone and sure enough - speaker needed to be replaced - $120 for generic parts, $180 for Apple parts - they're not familiar with the Apple repair program (found out later that was for receiver speakers) - so this is half of the cost of the phone.
      No I'm committed to the new phone, don't want to lose it, but don't want to pay this either.
      Reach out to seller and explain the issue - they can even confirm the Apple diagnostic through the serial number - They offer $25 refund if I'll keep the phone. - So this tells me that they don't run diagnostics on the phones themselves - or do and hope that people will simply miss small items or accept them once they have sweat equity in the phone - or, it's all honest and by buying/selling a used phone both parties are taking a gamble. I chose to believe the latter. And accepted their offer.
      And here's the takeaway - the speaker now works - once in a while I might think I hear some scratchy, but unsure due to surrounding conditions. So for now, it's good, we'll see how long it lasts - but if I have to get it repaired - I took a chance -
      I say take a chance - you might get a perfect phone and save a lot in the meantime - I typically stay a few models behind the curve and benefit from software updates and people abandoning perfectly working phones for the latest models - AT&T typically had new old stock and I took advantage of that, but I have a grandfathered plan that they no longer make good money on, so I'm no longer eligible for that.
      Hope your experience is a good one - all the best, Don
      198 people found this helpful
      Helpful
       Report
    • Susan
      4.0 out of 5 stars iPhone 12 Pro in Graphite - 81% Battery and Gets Hot
      Reviewed in the United States on June 22, 2025
      Size: 256GBColor: GraphiteService Provider: UnlockedProduct grade: RenewedVerified Purchase
      Phone had a couple of very minor scratches (one barely noticeable on the screen and small scratches on the upper edge near the glass). Otherwise, in great shape. The battery gets hot when charging to where it needs to “cool down”. Battery came at 81% max health, so it definitely needs replacing. The phone is worth it, so I will get it replaced when I can. Phone works as it should and updated to iOS 18.5 with no issues. Seller shipped very quickly and it was received priority next day, so it came before noon. Pretty happy overall. Phone was also unlocked as advertised. I ordered the phone in graphite. It looks pretty good and has a heaviness to it that makes it feel premium. It feels sturdy and well-built. The screen was protected during shipping along with the back cameras, which is nice. The phone was protected overall during shipping and came with a charging cord and adapter (both off-brand), but work nonetheless. Will definitely get a new battery, but the phone looks great with no scratches on the back and just the very minor ones (can be hidden with case and screen protector). Thank you!
      One person found this helpful
      Helpful
       Report
    • Azizahairs
      5.0 out of 5 stars Love it
      Reviewed in the United States on July 11, 2025
      Size: 256GBColor: GoldService Provider: UnlockedProduct grade: RenewedVerified Purchase
      Easy to use work very well speakers are great item is worth my money screen protector is great touch great
      Helpful
       Report
    • nick
      5.0 out of 5 stars Love it came I great condition
      Reviewed in the United States on July 11, 2025
      Size: 256GBColor: Pacific BlueService Provider: UnlockedProduct grade: RenewedVerified Purchase
      Phone functionality Was wondering if I must buy but no regrets when I get this phone
      Helpful
       Report

    Top reviews from other countries

    Translate all reviews to English
    • Marlen Gress
      5.0 out of 5 stars Excelente!
      Reviewed in Mexico on September 28, 2024
      Verified Purchase
      Es lo que esperaba! La verdad tenía miedo! Pero estoy muy contenta el teléfono se ve muy bien y la batería 100%. Lo único que si vi fue que no trae los tornillos donde está la bocinas y conexión !
      Customer image
      Marlen Gress
      5.0 out of 5 stars
      Excelente!

      Reviewed in Mexico on September 28, 2024
      Es lo que esperaba! La verdad tenía miedo! Pero estoy muy contenta el teléfono se ve muy bien y la batería 100%. Lo único que si vi fue que no trae los tornillos donde está la bocinas y conexión !
      Images in this review
      Customer image
      Report
    • Martin Hernandez
      5.0 out of 5 stars Excelente
      Reviewed in Mexico on January 4, 2025
      Size: 256GBColor: GoldService Provider: UnlockedProduct grade: RenewedVerified Purchase
      Muy buen estado el iPhone lo recomiendo ampliamente
      Report
    • Hugo G
      5.0 out of 5 stars Excelente compra
      Reviewed in Mexico on January 9, 2025
      Size: 256GBColor: GraphiteService Provider: UnlockedProduct grade: Renewed PremiumVerified Purchase
      El celular llegó en perfectas condiciones y con la batería al 100%
      Report
    • Iliana R.
      5.0 out of 5 stars Increíble
      Reviewed in Mexico on July 17, 2023
      Size: 256GBColor: GoldService Provider: UnlockedProduct grade: Renewed PremiumVerified Purchase
      En mi caso llego en perfectas condiciones, en serio parece nuevo, no tienen ni un rayón y la
      Batería llego al 100%. Llevo casi un mes usándolo y no he tenido ningún problema.
      Customer image
      Iliana R.
      5.0 out of 5 stars
      Increíble

      Reviewed in Mexico on July 17, 2023
      En mi caso llego en perfectas condiciones, en serio parece nuevo, no tienen ni un rayón y la
      Batería llego al 100%. Llevo casi un mes usándolo y no he tenido ningún problema.
      Images in this review
      Customer imageCustomer image
      Report
    • LAN ZHANG
      4.0 out of 5 stars Great phone, 83% battery health
      Reviewed in Canada on January 6, 2025
      Size: 256GBColor: SilverService Provider: UnlockedProduct grade: RenewedVerified Purchase
      The product came quickly after being shipped, and as stated. Some scratches on the rim but none on the screen or back. Giving 4 stars as the battery health came at 83%, this should’ve been great condition and not excellent. I think to warrant excellent the battery health needed to be 90% or higher.
      Report